Konnektive CRM
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  • Konnektive CRM
    • Getting Started!
    • CRM Dashboard
    • Customer Service
      • Customer Service Tutorial
      • Locate a Customer Record
      • Continuity Purchase Profile
      • Refund/Void a Transaction
      • Cancel an Order
      • Cancel or Pause a Subscription
      • Quality Assurance
      • C/S Fulfillment Actions
      • Resend emails to customers
      • Rerun a Declined New Sale
      • Merge Existing Customers
    • CRM Setup
      • Product Setup
        • Product Creation
        • Product Variations
          • Variant Bundles
      • Campaign Setup
        • Creating a Campaign
        • Campaign Categories
        • Campaign Types
        • Adding a Product to a Campaign
          • Common Offer Setups
          • Stagger Fulfillments
          • Stagger Payments
        • Landing Page Setup (Form-Code)
          • Adding Extra Products To Checkout Page (Upsells, Hidden Fees, Free Gifts, Order Bumps)
          • Additional Upsell Pages (Form-Code)
          • Configure Google Analytics
          • Form Code Integration
          • Multiple Product Lander
          • Performing Callbacks after Form Submits (For Dev)
          • Prepaid, Debit Card & Mastercard Redirect (For Devs)
          • Shopping Cart Lander
          • Single Product Lander
          • Upsell Selection on an Upsell Page (For Devs)
          • Wordpress Plugin Setup
            • Using WooCommerce Catalog with Konnektive Checkout Page
        • Auto-Responder Setup
          • Autoresponder Date Formats
        • Shipping Profiles
        • Campaign Coupons
        • Custom Fields
        • eSignature
          • Adding eSignature to Form-Code
        • Adding C.O.D. to Campaigns
        • Taxes
      • Call Center Setup
        • Adding and Editing Call Centers
        • Adding Call Center Agents
        • Setting Call Center Commissions
        • Batch Update Call Center Source Values
        • Cancellation Reasons, Refund Reasons, and Call Dispositions
      • Affiliate Setup
        • Adding and Editing Affiliates
        • Affiliate Tracking Link/String
        • Affiliate Pixels
          • Testing and Troubleshooting CPA Pixels
          • Testing CPC Pixels
        • Affiliate Commissions
        • Setting up an Affiliate User
        • Batch Update Affiliate Source Values
        • General External Affiliate Software/Network Setup
        • Facebook Pixel Setup
    • Fulfillment
      • Add and Editing Fulfillment House
      • Bundle Fulfillment
      • COD Fulfillment
      • Edit Fulfillment Items
      • Fulfillment Batch Update
      • Fulfillment Inventory
      • Fulfillment Status Types
      • Fulfillment Summary Report
      • Shipping Validation
      • Testing Fulfillment through Order Entry
      • Upload Returned Orders
      • Upload Tracking Numbers
      • Cash on Delivery setup
        • C.O.D. Order Entry Option
    • Gateway Setup
      • Gateway List
      • Adding a Gateway
        • Testing Your Gateway Through Order Entry
      • Gateway Integrations
        • accept.blue
        • Acquired
          • Acquired 3DS
          • Acquired V2
        • Adyen
        • Adyen V2
          • Klarna on Adyen V2
          • PayByBank on Adyen V2
          • Afterpay on Adyen V2
        • Affirm
        • Afterpay
        • Amazon Pay API Integration
          • Form Code: Login and Pay with Amazon
        • Apple Pay
        • Authorize.net
        • Bank of America
        • BitPay
        • Braintree
        • Cardinity
        • Cardstream
          • Cardstream - Alternate Payments
        • Celerispay
        • Checkout.com
          • Checkout.com - Alternate Payments
        • CentroBill
        • Corefy
        • Easytransac
        • eMerchantPay V3
          • eMerchantPay - Alternate Payments
        • Everyware
        • Fat Zebra
        • FibonatixV2
        • FlexFactor
        • Gala Technology
          • Gala Technology - Alternate Payments
        • Google Pay API Integration
        • HiPay 3DS
        • Innova
        • iyzico
        • Klarna
        • MARKETFLOW
        • Maverick
        • Merchant Warrior
        • MIDs
        • MojoPay
        • Mollie
        • Moonlight Payments
        • MuchBetter
        • MyCPO
        • NMI
          • NMI - useCustomerVault Configuration
        • NomuPay
          • NomuPay - Alternate Payments
          • Klarna on NomuPay
        • OpenPath
        • PagBrasil
        • Pathly
        • Pay.com
        • PAY.ON
        • Payex-GreenMoney
        • PayGate
        • Paynetworx
        • PayPal Commerce Checkout
          • PayPal Commerce Checkout (Direct API)
          • PayPal Commerce Checkout (Legacy)
          • PayPal Commerce Checkout (SDK)
          • PayPal Seamless Checkout (Form code)
          • PayPal Fastlane
        • Paysafe V2
        • Paystrax
        • PayXpert 3DS V2
        • Pixxles
        • Poynt
        • Priority Payments
        • Quaife
        • Quantum
        • QuickPay
        • Radom
        • RocketGate
        • SafeCharge
        • Sezzle
        • Skrill
        • Solid
        • Splitit
        • Square Payments
          • Square Payments V2
        • Stripe
          • Stripe - Alternate Payments
          • Klarna on Stripe
        • SurePay
        • TruCommerce
        • Trust Payments
        • TRX
        • UrPay
        • Vantiv
        • WAAVE
        • WEBPAY
        • WhiteLabel (WL) Payments
        • WithReach
        • WorldLine (Bambora)
        • Worldline V2
          • Worldline V2 - Alternate Payments
        • Worldnet
        • Worldpay
      • Advanced Transaction Routing Interface (ATRI)
        • Algorithms
        • Cascade Profiles
        • Settings and Notifications
      • Recycle Billing
      • Standard BIN Mapping
      • PrePaid BIN Mapping
      • Decline Message Mapping
      • Dynamic Descriptors
      • RDR
      • Ethoca Refunds
      • Staggered Rebills Feature
      • Basic 3DS Instructions
      • dLocal Properties
      • Zero dollar card verification
    • Reports
      • Affiliate Report
      • Cancellation Report
      • Chargeback Details Report
      • Continuity Report
      • Customer Service Report
      • Fulfillment Details
      • Key Performance Indicators - KPIs
      • Order Details
      • Order Summary
      • Projected Billing Report
      • Reserve Report
      • Retention Report
      • Transaction Details Report
      • Transaction Summary Report
      • UTM Filters
      • Customer Details Report
    • Admin Setup
      • Plugins
        • Accounting
          • QuickBooks Online Plugin
        • Affiliate Systems
          • Everflow Integration
            • Everflow
          • Trackfiliates
            • CheckoutChamp
        • Analytics and Reporting
          • Wicked Reports
        • Authentication
          • PAAY Plugin
            • Authenticating with PAAY 3DS on Landers
          • PAAY 3RI
        • Chargeback Management
          • ChargebackHelp
          • Fraud Deflect
          • Ethoca
          • Midigator
          • Optimal Alerts
        • Data Sources
          • ClickBank
          • FluidPay Account Updater
          • Gorgias
          • HubSpot
          • Re:amaze
          • ShipEngine
          • Smarty
          • Zapier
          • Zendesk
        • Debt Collection
        • Email Service Providers
          • Active Campaign Deep Integration
          • Constant Contact
          • ConvertKit
          • Email Service Provider General Set Up
          • Email Service Provider Plugins
          • InboxFirst
          • Infusionsoft/Keap
          • Klaviyo
          • Mailchimp
          • Maropost
          • Ontraport
          • Sendgrid
          • SendLane
          • TxtFlo
          • ClickSend (Data Shuttle)
        • Express Consent
          • Expressed Consent
          • Expressed Consent CRM Configuration
          • Expressed Consent Guidelines
        • FlexPay
          • FlexPay Plugin
        • Fraud Services
          • Fraud Manager
          • Kount Enterprise
          • Device Data Collector Pixel (DDC Pixel)
          • IPQS
          • Sift
          • NoFraud
        • Fulfillment Houses
          • General Fulfillment House Setup
          • AliExpress
          • CJ Dropshipping
          • ShipBob
          • Shiphero
          • ShipStation
          • mintsoft
          • Fulfillment by Amazon
          • FTP Fulfillment Option
          • Save Rack
          • DesktopShipper
          • Fulfillplex
          • Amware
          • Store Pickup
        • IVR Systems
        • List Management Services
          • Red Crane Media
          • Sociallity
        • Membership Services
          • General Membership Club Plugin Setup
          • CustomClub
          • MemberMouse
          • Circle.so Webhook Guide
          • Kajabi Webhook Guid
        • Phone Switches
          • Five9 Sales Agent Call Pop
          • ViciDial
          • Ytel
        • RMA Services
        • Sales Call Tracking Services
        • Shipping Services
          • InsureShip
          • Route
        • SMS
          • SendPlex SMS Plugin
          • Twilio SMS Setup
        • SMTP Maintenance
          • SMTP Maintenance Setup
          • Sendgrid SMTP Profile
          • Maropost SMTP Profile
          • Gmail SMTP Profile
        • Tax Services
          • Interpayments
          • Avalara Tax
            • Add Avalara Tax to a Campaign
            • Add Freight Tax to Shipping
            • Add Tax Code to Products
            • Enabling and Setting Up the Avalara Tax Plugin
            • Order Entry
          • Tax Jar
            • Add Freight Tax Code to Shipping
            • Add Tax Code to Products
            • Add TaxJar to Campaigns
            • Tax Jar Address Verification- Customer Service/ Order Entry
            • Tax Jar Support Page
        • Telehealth
          • Beluga EHR
        • Twilio SMS Setup
          • Sendgrid SMTP Profile
          • SMTP Setup
        • Upsell
          • Integrated Upsell Program
      • Create a User
      • Create an Affiliate User
      • Create An API User
      • Import
        • Import Coupons
      • Export Webhook Profiles
        • Export Webhook Field Mapping Options
        • FTP Export Profile
        • Postback Export Profiles
      • Zones
      • Blacklist
      • Whitelist
      • Event Logs
      • Test Cards
      • Horizontal Migrations
      • Enable Automatic Cancel on Refund and Void
      • Create a Sub Account
      • Fraud Protection
      • Legacy Data Import
        • Activating Sticky.io Plug In
        • PGP Encryption Procedures
      • Leads Agents
    • Frequently Asked Questions
      • Affiliate Tracking FAQs
      • Developer FAQs
      • Fulfillment FAQs
      • General CRM FAQs
      • Order Processing FAQs
      • Reporting FAQs
    • How-to articles
      • Force Bill a Purchase
      • Submit a CRM Support Ticket
    • Click-to-Cancel
  • API Documentation
    • API Documentation
      • Recommended API Flow
      • Performing API Calls
  • Policies
    • EULA
    • Privacy Policy
    • Acceptable Use Policy
    • Billing Policy
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