Konnektive CRM
Submit Ticket
  • Konnektive CRM
    • Getting Started!
    • CRM Dashboard
    • Customer Service
      • Customer Service Tutorial
      • Locate a Customer Record
      • Continuity Purchase Profile
      • Refund/Void a Transaction
      • Cancel an Order
      • Cancel or Pause a Subscription
      • Quality Assurance
      • C/S Fulfillment Actions
      • Resend emails to customers
      • Rerun a Declined New Sale
      • Merge Existing Customers
    • CRM Setup
      • Product Setup
        • Product Creation
        • Product Variations
          • Variant Bundles
      • Campaign Setup
        • Creating a Campaign
        • Campaign Categories
        • Campaign Types
        • Adding a Product to a Campaign
          • Common Offer Setups
          • Stagger Fulfillments
          • Stagger Payments
        • Landing Page Setup (Form-Code)
          • Adding Extra Products To Checkout Page (Upsells, Hidden Fees, Free Gifts, Order Bumps)
          • Additional Upsell Pages (Form-Code)
          • Configure Google Analytics
          • Form Code Integration
          • Multiple Product Lander
          • Performing Callbacks after Form Submits (For Dev)
          • Prepaid, Debit Card & Mastercard Redirect (For Devs)
          • Shopping Cart Lander
          • Single Product Lander
          • Upsell Selection on an Upsell Page (For Devs)
          • Wordpress Plugin Setup
            • Using WooCommerce Catalog with Konnektive Checkout Page
        • Auto-Responder Setup
          • Autoresponder Date Formats
        • Shipping Profiles
        • Campaign Coupons
        • Custom Fields
        • eSignature
          • Adding eSignature to Form-Code
        • Adding C.O.D. to Campaigns
        • Taxes
      • Call Center Setup
        • Adding and Editing Call Centers
        • Adding Call Center Agents
        • Setting Call Center Commissions
        • Batch Update Call Center Source Values
        • Cancellation Reasons, Refund Reasons, and Call Dispositions
      • Affiliate Setup
        • Adding and Editing Affiliates
        • Affiliate Tracking Link/String
        • Affiliate Pixels
          • Testing and Troubleshooting CPA Pixels
          • Testing CPC Pixels
        • Affiliate Commissions
        • Setting up an Affiliate User
        • Batch Update Affiliate Source Values
        • General External Affiliate Software/Network Setup
        • Facebook Pixel Setup
    • Fulfillment
      • Add and Editing Fulfillment House
      • Bundle Fulfillment
      • COD Fulfillment
      • Edit Fulfillment Items
      • Fulfillment Batch Update
      • Fulfillment Inventory
      • Fulfillment Status Types
      • Fulfillment Summary Report
      • Shipping Validation
      • Testing Fulfillment through Order Entry
      • Upload Returned Orders
      • Upload Tracking Numbers
      • Cash on Delivery setup
        • C.O.D. Order Entry Option
    • Gateway Setup
      • Gateway List
      • Adding a Gateway
        • Testing Your Gateway Through Order Entry
      • Gateway Integrations
        • accept.blue
        • Acquired
          • Acquired 3DS
          • Acquired V2
        • Adyen
        • Adyen V2
          • Klarna on Adyen V2
          • PayByBank on Adyen V2
          • Afterpay on Adyen V2
        • Affirm
        • Afterpay
        • Amazon Pay API Integration
          • Form Code: Login and Pay with Amazon
        • Apple Pay
        • Authorize.net
        • Bank of America
        • BitPay
        • Braintree
        • Cardinity
        • Cardstream
          • Cardstream - Alternate Payments
        • Celerispay
        • Checkout.com
          • Checkout.com - Alternate Payments
        • CentroBill
        • Corefy
        • Easytransac
        • eMerchantPay V3
          • eMerchantPay - Alternate Payments
        • Everyware
        • Fat Zebra
        • FibonatixV2
        • FlexFactor
        • Gala Technology
          • Gala Technology - Alternate Payments
        • Google Pay API Integration
        • HiPay 3DS
        • Innova
        • iyzico
        • Klarna
        • MARKETFLOW
        • Maverick
        • Merchant Warrior
        • MIDs
        • MojoPay
        • Mollie
        • Moonlight Payments
        • MuchBetter
        • MyCPO
        • NMI
          • NMI - useCustomerVault Configuration
        • NomuPay
          • NomuPay - Alternate Payments
          • Klarna on NomuPay
        • OpenPath
        • PagBrasil
        • Pathly
        • Pay.com
        • PAY.ON
        • Payex-GreenMoney
        • PayGate
        • Paynetworx
        • PayPal Commerce Checkout
          • PayPal Commerce Checkout (Direct API)
          • PayPal Commerce Checkout (Legacy)
          • PayPal Commerce Checkout (SDK)
          • PayPal Seamless Checkout (Form code)
          • PayPal Fastlane
        • Paysafe V2
        • Paystrax
        • PayXpert 3DS V2
        • Pixxles
        • Poynt
        • Priority Payments
        • Quaife
        • Quantum
        • QuickPay
        • Radom
        • RocketGate
        • SafeCharge
        • Sezzle
        • Skrill
        • Solid
        • Splitit
        • Square Payments
          • Square Payments V2
        • Stripe
          • Stripe - Alternate Payments
          • Klarna on Stripe
        • SurePay
        • TruCommerce
        • Trust Payments
        • TRX
        • UrPay
        • Vantiv
        • WAAVE
        • WEBPAY
        • WhiteLabel (WL) Payments
        • WithReach
        • WorldLine (Bambora)
        • Worldline V2
          • Worldline V2 - Alternate Payments
        • Worldnet
        • Worldpay
      • Advanced Transaction Routing Interface (ATRI)
        • Algorithms
        • Cascade Profiles
        • Settings and Notifications
      • Recycle Billing
      • Standard BIN Mapping
      • PrePaid BIN Mapping
      • Decline Message Mapping
      • Dynamic Descriptors
      • RDR
      • Ethoca Refunds
      • Staggered Rebills Feature
      • Basic 3DS Instructions
      • dLocal Properties
      • Zero dollar card verification
    • Reports
      • Affiliate Report
      • Cancellation Report
      • Chargeback Details Report
      • Continuity Report
      • Customer Service Report
      • Fulfillment Details
      • Key Performance Indicators - KPIs
      • Order Details
      • Order Summary
      • Projected Billing Report
      • Reserve Report
      • Retention Report
      • Transaction Details Report
      • Transaction Summary Report
      • UTM Filters
      • Customer Details Report
    • Admin Setup
      • Plugins
        • Accounting
          • QuickBooks Online Plugin
        • Affiliate Systems
          • Everflow Integration
            • Everflow
          • Trackfiliates
            • CheckoutChamp
        • Analytics and Reporting
          • Wicked Reports
        • Authentication
          • PAAY Plugin
            • Authenticating with PAAY 3DS on Landers
          • PAAY 3RI
        • Chargeback Management
          • ChargebackHelp
          • Fraud Deflect
          • Ethoca
          • Midigator
          • Optimal Alerts
        • Data Sources
          • ClickBank
          • FluidPay Account Updater
          • Gorgias
          • HubSpot
          • Re:amaze
          • ShipEngine
          • Smarty
          • Zapier
          • Zendesk
        • Debt Collection
        • Email Service Providers
          • Active Campaign Deep Integration
          • Constant Contact
          • ConvertKit
          • Email Service Provider General Set Up
          • Email Service Provider Plugins
          • InboxFirst
          • Infusionsoft/Keap
          • Klaviyo
          • Mailchimp
          • Maropost
          • Ontraport
          • Sendgrid
          • SendLane
          • TxtFlo
          • ClickSend (Data Shuttle)
        • Express Consent
          • Expressed Consent
          • Expressed Consent CRM Configuration
          • Expressed Consent Guidelines
        • FlexPay
          • FlexPay Plugin
        • Fraud Services
          • Fraud Manager
          • Kount Enterprise
          • Device Data Collector Pixel (DDC Pixel)
          • IPQS
          • Sift
          • NoFraud
        • Fulfillment Houses
          • General Fulfillment House Setup
          • AliExpress
          • CJ Dropshipping
          • ShipBob
          • Shiphero
          • ShipStation
          • mintsoft
          • Fulfillment by Amazon
          • FTP Fulfillment Option
          • Save Rack
          • DesktopShipper
          • Fulfillplex
          • Amware
          • Store Pickup
        • IVR Systems
        • List Management Services
          • Red Crane Media
          • Sociallity
        • Membership Services
          • General Membership Club Plugin Setup
          • CustomClub
          • MemberMouse
          • Circle.so Webhook Guide
          • Kajabi Webhook Guid
        • Phone Switches
          • Five9 Sales Agent Call Pop
          • ViciDial
          • Ytel
        • RMA Services
        • Sales Call Tracking Services
        • Shipping Services
          • InsureShip
          • Route
        • SMS
          • SendPlex SMS Plugin
          • Twilio SMS Setup
        • SMTP Maintenance
          • SMTP Maintenance Setup
          • Sendgrid SMTP Profile
          • Maropost SMTP Profile
          • Gmail SMTP Profile
        • Tax Services
          • Interpayments
          • Avalara Tax
            • Add Avalara Tax to a Campaign
            • Add Freight Tax to Shipping
            • Add Tax Code to Products
            • Enabling and Setting Up the Avalara Tax Plugin
            • Order Entry
          • Tax Jar
            • Add Freight Tax Code to Shipping
            • Add Tax Code to Products
            • Add TaxJar to Campaigns
            • Tax Jar Address Verification- Customer Service/ Order Entry
            • Tax Jar Support Page
        • Telehealth
          • Beluga EHR
        • Twilio SMS Setup
          • Sendgrid SMTP Profile
          • SMTP Setup
        • Upsell
          • Integrated Upsell Program
      • Create a User
      • Create an Affiliate User
      • Create An API User
      • Import
        • Import Coupons
      • Export Webhook Profiles
        • Export Webhook Field Mapping Options
        • FTP Export Profile
        • Postback Export Profiles
      • Zones
      • Blacklist
      • Whitelist
      • Event Logs
      • Test Cards
      • Horizontal Migrations
      • Enable Automatic Cancel on Refund and Void
      • Create a Sub Account
      • Fraud Protection
      • Legacy Data Import
        • Activating Sticky.io Plug In
        • PGP Encryption Procedures
      • Leads Agents
    • Frequently Asked Questions
      • Affiliate Tracking FAQs
      • Developer FAQs
      • Fulfillment FAQs
      • General CRM FAQs
      • Order Processing FAQs
      • Reporting FAQs
    • How-to articles
      • Force Bill a Purchase
      • Submit a CRM Support Ticket
    • Click-to-Cancel
  • API Documentation
    • API Documentation
      • Recommended API Flow
      • Performing API Calls
  • Policies
    • EULA
    • Privacy Policy
    • Acceptable Use Policy
    • Billing Policy
Powered by GitBook
LogoLogo

Konnektive Links

  • CRM
  • Need more help?

No Account?

  • Schedule Sales Demo
On this page
  • How it works
  • Billing for PAAY 3RI
  • Adding PAAY 3RI
  • PAAY Dashboard
  1. Konnektive CRM
  2. Admin Setup
  3. Plugins
  4. Authentication

PAAY 3RI

Version 2.2 of 3D Secure (3DS) introduced Requestor-Initiated (3RI) authentications, also known as merchant-initiated authentications.

PreviousAuthenticating with PAAY 3DS on LandersNextChargeback Management

Last updated 6 months ago

3RI requires PAAY authentication on the initial transaction

The PAAY 3RI plugin is used to easily authenticate and protect rebill transactions with external 3DS values. Add the PAAY 3RI plugin today to reduce chargebacks and start saving money!

PAAY 3RI is a separate plugin from PAAY. It is not required to have a to use PAAY 3RI.

PAAY 3RI is currently not available for Visa transactions. All Visa transactions will be skipped.

How it works

  1. Rebills can be authenticated for 3D Secure protection. Authentication must take place prior to each scheduled billing. Authentication one month must be repeated the next month for the next billing.

  2. 2 days before a scheduled rebill, the card is authenticated with PAAY. If a consumer has multiple rebills on the same card then the card must be authenticated multiple times. 3RI parameters are single-use.

  3. If authentication is successful then the rebill is 3DS protected. If authentication fails then the rebill will proceed without protection.

  4. 3RI will attempt on all rebills that were authenticated by PAAY on the original sale. Any rebill without PAAY authentication on the original sale will process the rebill without 3RI. This does not require that the original authentication was performed with the PAAY plugin. If your checkout page authenticates with another PAAY reseller then that is sufficient to use 3RI.

  5. Subscriptions must be on the same card as the original sale. Any rebill on a different card will process the rebill without 3RI (this includes updates from the Account Updater plugin).

  6. The original sales URL is required. Any original order processed without the salesUrl parameter will rebill without 3RI (authentication will not be sent to PAAY).

  7. 3RI is available only for credit card rebills.

  8. 3RI parameters are reusable until a successful rebill occurs. If a rebill declines and is re-attempted through Recycle Billing then the same 3RI parameters are sent with each attempt.

Billing for PAAY 3RI

The current upcoming amount can be found in the Add-ons section on your Subscription page.

Adding PAAY 3RI

A non-Dummy Gateway MID with filled in MID # and Processor fields is required for adding the PAAY 3RI plugin. You can go to Gateways → Gateway List to create a new gateway or to edit and update these fields on an existing one.

Merchant Details (Gateways → Gateway List → Add/Edit) required for adding/updating non-Dummy Gateway MID for PAAY 3RI plugin creation

Enabling the PAAY 3RI Plugin

  1. Go to Admin → Plugins → Authentication.

  2. Click the PAAY 3RI tile.

  3. Click + Activate.

  4. Enter a Title

  5. Fill in MCC, MID and Acquirer from one of your CRM gateways

  6. Click Connect.

Troubleshooting Errors

Any errors that occur with adding the PAAY 3RI plugin will show in red at the top of the popup form.

You can also view your CRM subscription billing information, click to edit your payment method, and access the PAAY dashboard when editing the plugin.

Disable PAAY 3RI at any time using the disable option. You will be billed for any previous authentications at the time of your next subscription billing. No new authentications will be performed.

PAAY Dashboard

The PAAY dashboard can be accessed by clicking on the → Dashboard button from the plugin edit form. The PAAY dashboard is also available with a link at the top of the CRM dashboard.

If using both PAAY and 3RI plugins then use the between keys on the dashboard to see PAAY vs PAAY 3RI.

The PAAY 3RI service is billed monthly at the time of your CRM subscription billing based on your plugin transaction rate (RatePerTransaction) per 3DS RI authentication attempt. All attempts are billable, even if authentication fails. If using the then the billing for PAAY and PAAY 3RI are separate.

PAAY plugin
PAAY plugin