# Re:amaze

This article is a guide to connect your Re:amaze account with Konnektive.

 

* [Step 1: Add an API User for Re:amaze](#step-1-add-an-api-user-for-re-amaze)
* [Step 2: Configure Re:amaze](#step-2-configure-re-amaze)
* [Step 3: Test Re:amaze](#step-3-test-re-amaze)

{% hint style="info" %}
Re:amaze Konnektive Integration Documentation
{% endhint %}

***

### Step 1: Add an API User for Re:amaze <a href="#step-1-add-an-api-user-for-re-amaze" id="step-1-add-an-api-user-for-re-amaze"></a>

Follow the instructions here to add an API User in Konnektive. Take note of the loginId and password for Step &#x32;**.**

[Create An API User](https://help.konnektive.com/konnektive-crm/admin-setup/create-an-api-user)

After creating the user go back to edit and save the user again

&#x20;

{% hint style="warning" %}
The user must have only “REAMAZE” listed in the **IP Whitelist** field. Do not list any other IP addresses.
{% endhint %}

{% hint style="info" %}
The user must have access to the following endpoints:

* Update Order
* Query Orders
* Refund Order
* Cancel Order
* Query Customers
* Add Customer Note
* Update Customer
* Query Purchase
  {% endhint %}

### Step 2: Configure Re:amaze <a href="#step-2-configure-re-amaze" id="step-2-configure-re-amaze"></a>

**Login to Re:amaze and navigate to Settings → Custom Module**

Enter the following for **Custom module url**. Replace {loginId} and {password} with the credentials from Step 1.

<https://api.konnektive.com/plugin/reamaze/?loginId={loginId}\\&password={password}>

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FDu7nqNkdVi7loU6Nl58v%2Fimage.png?alt=media&#x26;token=7ed48dd8-559d-441a-8fde-53601739fb27" alt=""><figcaption></figcaption></figure>

### Step 3: Test Re:amaze <a href="#step-3-test-re-amaze" id="step-3-test-re-amaze"></a>

Orders are retrieved from Konnektive based on the email address used in the ticket.

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FZdOOBQLCsvU6YBqGnxHg%2Fimage.png?alt=media&#x26;token=a74ff2f3-e3f2-4479-af7d-534cb5a5c7d0" alt=""><figcaption></figcaption></figure>

&#x20;