> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/admin-setup/plugins/fulfillment-houses/fulfillment-by-amazon.md).

# Fulfillment by Amazon

<figure><img src="/files/kh4t801ZGpiRpImtIsIz" alt="" width="439"><figcaption></figcaption></figure>

**STEP 1**

Go to CRM **Admin** > **Plugins** > **Fulfillment House Listing**. Scroll down and click the **Fulfillment by Amazon** tile.

<figure><img src="/files/h6W4hbXETYyO5TEjVCgu" alt="" width="525"><figcaption></figcaption></figure>

&#x20;

**STEP 2**

Click the <mark style="color:green;">**+ Activate**</mark> button

**STEP 3**

Enter a **Title** for the fulfillment plugin

Obtain **client\_id, client\_secret** and **refresh\_token** from your Amazon account. Official instructions from Amazon shown below. You will enter these 3 values into the corresponding fields on the CRM plugin. [Amazon Provider Portal Link](https://solutionproviderportal.amazon.com/ap/signin?clientContext=132-4551675-6945166\&openid.return_to=https%3A%2F%2Fsolutionproviderportal.amazon.com%2F\&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select\&openid.assoc_handle=amzn_mde_na\&openid.mode=checkid_setup\&language=en_US\&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select\&pageId=amzn_developer_registration_ui\&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0)<br>

<figure><img src="/files/lC6RAhT3GBVUaKO0x81l" alt=""><figcaption></figcaption></figure>

Leave **access\_token**, **expires\_in**, and **createTime** blank.  Those values are used internally by the plugin.

Choose your **region**

Enter a full **Return Address**

**Disable shipping validation with carrier** - Force the orders directly into shipped status upon receiving the tracking number. \*Orders will not automatically move to Delivered status

Press <mark style="color:green;">**Create**</mark> when finished<br>

<figure><img src="/files/8nc9nAWjA7e3UItjyaP6" alt="" width="375"><figcaption></figcaption></figure>

**STEP 4**

Assign the fulfillment house to [products](/konnektive-crm/crm-setup/product-setup/product-creation.md)


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