# Shiphero

Shiphero is a fulfillment integration that can be enabled from the CRM by going to CRM → Admin → Plugins → Fulfillment House Listing.

{% hint style="info" %}
Note: As of 7/31/2020, the Shiphero REST API option has been shut down. Our V2 integration has been upgraded to use their newer GraphQL API implementation instead.
{% endhint %}

Be sure to enable the V2 tile to use the updated integration:

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2Fn1TKzGDP0u6jVVqAYSom%2Fimage.png?alt=media&#x26;token=056afacd-3aac-4183-8e2d-3a6161774a51" alt=""><figcaption></figcaption></figure>

Select the tile and ‘Activate’ the configuration window will open

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2F6Oh2l3Edwsflv3ws8tjg%2Fimage.png?alt=media&#x26;token=d381062c-cd95-47ab-be37-7c1886d17347" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2F4KmHSgoNyA2SkAPF2f8X%2Fimage.png?alt=media&#x26;token=7ba35d22-4ec7-4251-96b5-28cd7453c677" alt=""><figcaption></figcaption></figure>

You can obtain your access\_token and refresh\_token from Shiphero

You will have to add third party developer to get access token and refresh token.

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2Fhcy341XSCgiKQzho6MA5%2Fimage.png?alt=media&#x26;token=4597bfa8-c2a5-4ee4-997c-fed78a427728" alt=""><figcaption></figcaption></figure>

&#x20;

Please see the Shiphero reference documentation here: <https://developer.shiphero.com/getting-started/#authentication>

#### Migration Process <a href="#migration-process" id="migration-process"></a>

* If you are migrating from V1 to V2, please ensure you enable the plugin correctly and assign all products tied to the old V1 plugin to the new V2 plugin.
* Once you have enabled the plugin, entered your credentials, and switched the products to run through ShipHero V2 everything will flow smoothly from there.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.konnektive.com/konnektive-crm/admin-setup/plugins/fulfillment-houses/shiphero.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
