> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/admin-setup/plugins/fulfillment-houses/shiphero.md).

# Shiphero

Shiphero is a fulfillment integration that can be enabled from the CRM by going to CRM → Admin → Plugins → Fulfillment House Listing.

{% hint style="info" %}
Note: As of 7/31/2020, the Shiphero REST API option has been shut down. Our V2 integration has been upgraded to use their newer GraphQL API implementation instead.
{% endhint %}

Be sure to enable the V2 tile to use the updated integration:

<figure><img src="/files/7OGSX7fv4BLK8evjHdjH" alt=""><figcaption></figcaption></figure>

Select the tile and ‘Activate’ the configuration window will open

<figure><img src="/files/NSG8C0flpeACY5xONKGC" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/KRAtb5MT4A9wYOE7FAeN" alt=""><figcaption></figcaption></figure>

You can obtain your access\_token and refresh\_token from Shiphero

You will have to add third party developer to get access token and refresh token.

<figure><img src="/files/sXWU4FvK3PGTHWa64mvK" alt=""><figcaption></figcaption></figure>

&#x20;

Please see the Shiphero reference documentation here: <https://developer.shiphero.com/getting-started/#authentication>

#### Migration Process <a href="#migration-process" id="migration-process"></a>

* If you are migrating from V1 to V2, please ensure you enable the plugin correctly and assign all products tied to the old V1 plugin to the new V2 plugin.
* Once you have enabled the plugin, entered your credentials, and switched the products to run through ShipHero V2 everything will flow smoothly from there.


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