> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/admin-setup/plugins/membership-services/circle.so-webhook-guide.md).

# Circle.so Webhook Guide

**This article provides instructions on how to Add Member and Cancel Member inside of** [**Circle.so**](http://Circle.so) **using the CRM's export webhooks.**

**Resources**

* [Circle Public API](https://api.circle.so/)
* [API | Circle Knowledge Base](https://help.circle.so/c/api/)
* [Export Webhook Profiles](/konnektive-crm/admin-setup/export-webhook-profiles.md)

You will need your API token and your community ID, both of which are found inside of the Circle platform.

## Add a member.

Add your export profile in the CRM.

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2Fgz18vmCEwqFl3geFviES%2Fimage.png?alt=media&amp;token=b70e5675-4ee5-4c57-be88-d6263d4ac23c" alt=""><figcaption></figcaption></figure>

Next, add the Field Mappings you want to send to Circle according to their API documentation.

In the following example we will be adding a member by email and Circle will send the invite email.

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FNUfrHachMLH0TUDVPB7k%2Fimage.png?alt=media&amp;token=199de982-0f8e-4f67-84d9-4f4c52c9e1f0" alt=""><figcaption><p>Add Your Token</p></figcaption></figure>

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2F01FrMetyZW5VCOgY81Kq%2Fimage.png?alt=media&amp;token=3cd3043c-d0e2-4948-b0d4-dda4d444092d" alt=""><figcaption><p>Add the customers email address</p></figcaption></figure>

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FBOjKIt8i2CYeonNVDgGI%2Fimage.png?alt=media&amp;token=66cbbb65-5094-4f6e-a165-3fb163b810ed" alt=""><figcaption><p>Place your community ID</p></figcaption></figure>

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FVJFDtiP8T1UO1wgHgfxD%2Fimage.png?alt=media&amp;token=1ceaef95-5816-4b38-8e73-9ea83ee6efb5" alt=""><figcaption><p>Add the customer name</p></figcaption></figure>

Set the route to add members, most commonly used are Sale and Reactivate

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2Fz2TrGLlbBrUbGvHBtP3r%2Fimage.png?alt=media&amp;token=a02cf4d2-9d99-4fe7-b29a-fc7bb97eb72a" alt=""><figcaption></figcaption></figure>

## Cancel a member.

Add your export profile in the CRM.

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FVE0Ja7BAD3MWDhITCQlE%2Fimage.png?alt=media&amp;token=257158bf-0b3a-4e0e-a512-1014fa86f1dc" alt=""><figcaption></figcaption></figure>

Next, add the Field Mappings you want to send to Circle according to their API documentation.

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FAleaHFZRIcWMVqx49aET%2Fimage.png?alt=media&amp;token=b96e44a6-1658-4d5c-aceb-a26e4ef60f11" alt=""><figcaption><p>Add your token</p></figcaption></figure>

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FqBwqshwSkl4A84JIiDCT%2Fimage.png?alt=media&amp;token=af27b0f9-a68e-4ef6-82fe-b4770a3162aa" alt=""><figcaption><p>Add the customers email address</p></figcaption></figure>

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FIpIOV6JzLALNo7M8z9wX%2Fimage.png?alt=media&amp;token=f29e165a-4be3-4f82-aedd-5b49a4eb01f0" alt=""><figcaption><p>Place your community ID</p></figcaption></figure>

[<mark style="color:blue;">Profile Routing type is Cancelled</mark>](#user-content-fn-1)[^1]

Make sure to run multiple tests before going live with the webhook integration to Circle.so to ensure your customers do not have any issues creating their accounts or logging in.

[^1]:
