> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/admin-setup/plugins/membership-services/circle.so-webhook-guide.md).

# Circle.so Webhook Guide

**This article provides instructions on how to Add Member and Cancel Member inside of** [**Circle.so**](http://Circle.so) **using the CRM's export webhooks.**

**Resources**

* [Circle Public API](https://api.circle.so/)
* [API | Circle Knowledge Base](https://help.circle.so/c/api/)
* [Export Webhook Profiles](/konnektive-crm/admin-setup/export-webhook-profiles.md)

You will need your API token and your community ID, both of which are found inside of the Circle platform.

## Add a member.

Add your export profile in the CRM.

<figure><img src="/files/vUh4OjK8MEbekewy7P3j" alt=""><figcaption></figcaption></figure>

Next, add the Field Mappings you want to send to Circle according to their API documentation.

In the following example we will be adding a member by email and Circle will send the invite email.

<figure><img src="/files/bhR1aWu5hvM5u5ABvRbH" alt=""><figcaption><p>Add Your Token</p></figcaption></figure>

<figure><img src="/files/9qQonfgS5c1eCl1CPLPI" alt=""><figcaption><p>Add the customers email address</p></figcaption></figure>

<figure><img src="/files/fzwGcUQGa8ZLmaSzc4y9" alt=""><figcaption><p>Place your community ID</p></figcaption></figure>

<figure><img src="/files/6BCKZZNZpXzcSLrAONtT" alt=""><figcaption><p>Add the customer name</p></figcaption></figure>

Set the route to add members, most commonly used are Sale and Reactivate

<figure><img src="/files/S8oyZVqGk2cBHgjtftSv" alt=""><figcaption></figcaption></figure>

## Cancel a member.

Add your export profile in the CRM.

<figure><img src="/files/oVKzeYqx9664EKPups63" alt=""><figcaption></figcaption></figure>

Next, add the Field Mappings you want to send to Circle according to their API documentation.

<figure><img src="/files/UpfMLBTEXx22200frg5M" alt=""><figcaption><p>Add your token</p></figcaption></figure>

<figure><img src="/files/8wVJV2S3kVxx16dIYqf2" alt=""><figcaption><p>Add the customers email address</p></figcaption></figure>

<figure><img src="/files/JVwgztwbL8H7besf3wsp" alt=""><figcaption><p>Place your community ID</p></figcaption></figure>

[<mark style="color:blue;">Profile Routing type is Cancelled</mark>](#user-content-fn-1)[^1]

Make sure to run multiple tests before going live with the webhook integration to Circle.so to ensure your customers do not have any issues creating their accounts or logging in.

[^1]: