# Tax Jar Address Verification- Customer Service/ Order Entry

**Customer > Order Entry**

**On the Order Entry Page follow these steps to process an order using TaxJar:**

* *Select* the Campaign from the drop down.
* Fill in the customers correct **Billing Information**.
* Fill in the Customers correct **Shipping Information**.

![](https://wiki.konnektive.com/media/cache/a7/e1/a7e123c3f23e129b1b504fcbe33a0a03.jpg)

* Inside of the *"Shipping Information"* section you must *click* on the **Verify Address** button.

![](https://wiki.konnektive.com/media/cache/c4/94/c4944fc1ec4d26c4f7ebe3f63e439773.jpg)

* TaxJar will check the address and determine if the address is a valid location.
* If TaxJar can not verify the address, then a pop up box will appear with an error message. *(See Image Below)*

![](https://wiki.konnektive.com/media/cache/50/ee/50eeac5b5cc07ac385602b4a187f0e10.jpg)

**Note: *****If an error message appears on the screen, please confirm with the customer that the address is correct. If TaxJar is unable to verify the address then the Call Center Rep will not be able to process the order.***

**NOTE: Please be aware that this feature is only accessible with TaxJar Plus.**

**Calculate Tax Option**

* In the *Select Products* section you can add the product(s) and add the shipping from the drop down. There is also a *red* **Calculate Tax** Button In the "Products" section.
* By *clicking* on the *red* **Calculate Tax** button this will calculate and combine the Sales Tax on the product(s) with the Freight Tax for the shipping fee. You will then be able to see the total amount with taxes included.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.konnektive.com/konnektive-crm/admin-setup/plugins/tax-services/tax-jar/tax-jar-address-verification-customer-service-order-entry.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.