> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/crm-setup/call-center-setup/batch-update-source-values.md).

# Batch Update Call Center Source Values

* Select **Reports ->** **Customers ->** **Order Details**
* Use the **Filters** section to find the orders that need to be updated.
* Click the green **Search button.**

<figure><img src="/files/na8Q2CTMVfGmUjOR5Q9g" alt=""><figcaption></figcaption></figure>

* Just above the data table, click **show/hide batch updates** and then click on the **"Update Source Values"** **radio button**.
* Select the **source** and fill out any **source values**, then select the orders you want to update and click the **Update Batch**.

{% hint style="info" %}
You can click on the **Select** column in the results to select all results that were returned on that page.
{% endhint %}

<figure><img src="/files/Uln3BiBzere0wpJJAmRZ" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
A confirmation dialog box will appear twice. Click on the **Yes, I'm Sure button** to continue for each. This will permanently alter the selected records and cannot be undone. If you want to alter the records again, you will have to perform another batch update.
{% endhint %}

Once the batch update is complete, the updated **Source Values** will be shown across all reports.