> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/crm-setup/campaign-setup/adding-c.o.d.-to-campaigns.md).

# Adding C.O.D. to Campaigns

Cash On Delivery option can be enabled within the campaign. When using Cash On Delivery, no payment will process at the time of sale. Instead the order is approved without payment and will send to the fulfillment house plugins automatically. The customer will provide cash to the delivery person upon delivery.

{% hint style="info" %}
**paySource=COD can only be used for straight sale offers**
{% endhint %}

**Adding the Cash Delivery Option to a Campaign.**

Select **CRM → Campaigns** from the Navigation Side Bar Menu and edit the desired campaign.

In the General Details section under Billing Options, toggle **Accept Cash on Delivery Orders** then click the blue **Save** Button.

<figure><img src="/files/fNdVyYWxpheuuNajfMjM" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Orders will be approved for shipment and a payment will be collected upon delivery.**
{% endhint %}

Products in a campaign with C.O.D. enabled still requires a Gateway account to be applied. Please review [this](/konnektive-crm/crm-setup/campaign-setup/adding-a-product-to-a-campaign.md) article to learn how to add a product to a campaign.

{% hint style="info" %}
**By selecting a merchant for the product it still allows the customer the option to pay with Credit Card at check out.**
{% endhint %}

**Related Links:**

* [**COD Fulfillment Article**](/konnektive-crm/fulfillment/cash-on-delivery-setup.md)
* [**COD Order Entry Article**](/konnektive-crm/fulfillment/cash-on-delivery-setup/c.o.d.-order-entry-option.md)

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