Dynamic Descriptors

The term "gateway descriptor" refers to a short text description that appears on a customer's credit card statement or bank statement when a transaction is processed through a payment gateway.

Supported Gateways

These gateways allow the descriptor to be set from the application: Adyen Affirm Concardis Corefy Everyware First Cash First Cash3DS Green Money Kalixa MegaCharge Moonlight Payments NovalNet PayArc Paynetworx Payon Gateway Quick Pay Skrill Sure Pay

The descriptor is sent conditionally for: BlueSnap (if the order is not native 3DS) Braintree (if the sendDescriptor box is checked on gateway setup) CheckoutV2 (bancontact, EPS, giropay, SEPA Debit only) NMI (if the sendDescriptor box is checked on gateway setup) PagBrasil (credit cards only) SquareV2 (credit cards only)

NMI may also require that this feature be enabled at NMI

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How to Set Descriptors

There are 3 ways to set descriptors:

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By Gateway

Enter the Descriptor on the Gateway setup.

This is required.

Obtain this from your merchant provider.

CRM > Gateways > Gateway List > edit

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By Campaign Product

Enter a Dynamic Descriptor on each campaign product.

This is optional.

A campaign product descriptor will override the gateway descriptor.

If there are multiple products on the order, then the transaction descriptor will be set from the first product with a descriptor.

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By API Parameter

Import an order with a custom descriptor.

Use the customDescriptor parameter on Import Order or Import Upsale API calls.

A custom descriptor will override both gateway and product descriptor.

The custom descriptor is not saved on the order.

The custom descriptor is not used on rebills.

Subsequent viewing of the order in CRM will not display the custom descriptor.

API Documentation