Cancellation Report
Last updated
Last updated
You can find the Cancellation Report under Reports → Customers → Cancellation:
Date Range Type: Search by Cancel Date or Date Created This report will show you the amount of cancellations you have as well as well as the reason why:
You can choose a default date range or create a custom date range
You can also search by Campaign, Products, Mid, Affiliate, or Call Center:
Cancellation Reasons: The reason that was chosen on why a customer wanted to cancel.
This data can be exported by clicking Export CSV in the top right corner.
Cancel Reason: Reason provided by agent on Cancel Order Action
Total: Number per Cancel Reason
