# Cancellation Report

You can find the Cancellation Report under Reports → Customers → Cancellation:

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FiA04S5x5fuS5d4LqwBGU%2Fimage.png?alt=media&#x26;token=f5123b2e-da80-4b0f-adbd-c0855c73cceb" alt=""><figcaption></figcaption></figure>

Date Range Type: Search by Cancel Date or Date Created This report will show you the amount of cancellations you have as well as well as the reason why:

* You can choose a default date range or create a custom date range

You can also search by Campaign, Products, Mid, Affiliate, or Call Center:

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FZTdGpjDxXmXNxg7p9YsW%2Fimage.png?alt=media&#x26;token=b9ac9941-b5d8-4f66-803c-5fa52895579a" alt=""><figcaption></figcaption></figure>

<br>

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FP6hlHhw4sBj5lidGji6W%2Fimage.png?alt=media&#x26;token=be3f0982-9fad-479a-b04a-b8749c7bdaf4" alt=""><figcaption></figcaption></figure>

Cancellation Reasons: The reason that was chosen on why a customer wanted to cancel.

<figure><img src="https://1103784913-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAC0G99SjXjSv2GM5PAE%2Fuploads%2FMB9wshQDf06WYd7DpWQI%2Fimage.png?alt=media&#x26;token=f73efa45-12a7-4398-aae5-69feb19654d4" alt=""><figcaption></figcaption></figure>

This data can be exported by clicking Export CSV in the top right corner.

## **Cancellation Report Details** <a href="#cancellationreport-cancellationreportdetails" id="cancellationreport-cancellationreportdetails"></a>

* **Cancel Reason:** Reason provided by agent on Cancel Order Action
* **Total:** Number per Cancel Reason
