# Create An API User

Go to **Admin | Users** and click the *green* **Add User** button:

 

<figure><img src="/files/AhVss2I1vlWmXZQLljpg" alt=""><figcaption></figcaption></figure>

**Create New User:**

<figure><img src="/files/NfGd8ZsutF2AGzhfaxyr" alt=""><figcaption></figcaption></figure>

### User Details <a href="#createanapiuser-userdetails" id="createanapiuser-userdetails"></a>

**Username:** Desired username for user (must be unique)

**Email:** Email address for user (optional)

**Access Level:** Select 'Api User'

**Password:** Desired password **\*Note:** **The password must not have an "&" sign on it.**

**Confirm:** Confirm Password

#### **IP Whitelist** <a href="#createanapiuser-ipwhitelist" id="createanapiuser-ipwhitelist"></a>

**For each API user that is created, you will need to whitelist the IP address of the server making the API calls to Konnektive.**

**Alternatively, you can enter AWS, GOOGLE, AZURE, CLOUDFLARE or DIGITAL\_OCEAN to whitelist the entire range used by those services**

### Access Details <a href="#createanapiuser-accessdetails" id="createanapiuser-accessdetails"></a>

Select the endpoints that the API user will need to access.

As a security measure, DO NOT provide more access than needed.

Granting access to Query endpoints means that API user can pull data out of your CRM.

Please create separate API users for your different services that require an API user.

***NOTE: API Users cannot log into the CRM. They can only send API calls to your instance.***


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.konnektive.com/konnektive-crm/admin-setup/create-an-api-user.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.