Konnektive CRM
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  • Konnektive CRM
    • Getting Started!
    • CRM Dashboard
    • Customer Service
      • Customer Service Tutorial
      • Locate a Customer Record
      • Continuity Purchase Profile
      • Refund/Void a Transaction
      • Cancel an Order
      • Cancel or Pause a Subscription
      • Quality Assurance
      • C/S Fulfillment Actions
      • Resend emails to customers
      • Rerun a Declined New Sale
      • Merge Existing Customers
    • CRM Setup
      • Product Setup
        • Product Creation
        • Product Variations
          • Variant Bundles
      • Campaign Setup
        • Creating a Campaign
        • Campaign Categories
        • Campaign Types
        • Adding a Product to a Campaign
          • Common Offer Setups
          • Stagger Fulfillments
          • Stagger Payments
        • Landing Page Setup (Form-Code)
          • Adding Extra Products To Checkout Page (Upsells, Hidden Fees, Free Gifts, Order Bumps)
          • Additional Upsell Pages (Form-Code)
          • Configure Google Analytics
          • Form Code Integration
          • Multiple Product Lander
          • Performing Callbacks after Form Submits (For Dev)
          • Prepaid, Debit Card & Mastercard Redirect (For Devs)
          • Shopping Cart Lander
          • Single Product Lander
          • Upsell Selection on an Upsell Page (For Devs)
          • Wordpress Plugin Setup
            • Using WooCommerce Catalog with Konnektive Checkout Page
        • Auto-Responder Setup
          • Autoresponder Date Formats
        • Shipping Profiles
        • Campaign Coupons
        • Custom Fields
        • eSignature
          • Adding eSignature to Form-Code
        • Adding C.O.D. to Campaigns
        • Taxes
      • Call Center Setup
        • Adding and Editing Call Centers
        • Adding Call Center Agents
        • Setting Call Center Commissions
        • Batch Update Call Center Source Values
        • Cancellation Reasons, Refund Reasons, and Call Dispositions
      • Affiliate Setup
        • Adding and Editing Affiliates
        • Affiliate Tracking Link/String
        • Affiliate Pixels
          • Testing and Troubleshooting CPA Pixels
          • Testing CPC Pixels
        • Affiliate Commissions
        • Setting up an Affiliate User
        • Batch Update Affiliate Source Values
        • General External Affiliate Software/Network Setup
        • Facebook Pixel Setup
    • Fulfillment
      • Add and Editing Fulfillment House
      • Bundle Fulfillment
      • COD Fulfillment
      • Edit Fulfillment Items
      • Fulfillment Batch Update
      • Fulfillment Inventory
      • Fulfillment Status Types
      • Fulfillment Summary Report
      • Shipping Validation
      • Testing Fulfillment through Order Entry
      • Upload Returned Orders
      • Upload Tracking Numbers
      • Cash on Delivery setup
        • C.O.D. Order Entry Option
    • Gateway Setup
      • Gateway List
      • Adding a Gateway
        • Testing Your Gateway Through Order Entry
      • Gateway Integrations
        • accept.blue
        • Acquired
          • Acquired 3DS
          • Acquired V2
        • Adyen
        • Adyen V2
          • Klarna on Adyen V2
          • PayByBank on Adyen V2
          • Afterpay on Adyen V2
        • Affirm
        • Afterpay
        • Amazon Pay API Integration
          • Form Code: Login and Pay with Amazon
        • Apple Pay
        • Authorize.net
        • Bank of America
        • BitPay
        • Braintree
        • Cardinity
        • Cardstream
          • Cardstream - Alternate Payments
        • Celerispay
        • Checkout.com
          • Checkout.com - Alternate Payments
        • CentroBill
        • Corefy
        • Easytransac
        • eMerchantPay V3
          • eMerchantPay - Alternate Payments
        • Everyware
        • Fat Zebra
        • FibonatixV2
        • FlexFactor
        • Gala Technology
          • Gala Technology - Alternate Payments
        • Google Pay API Integration
        • HiPay 3DS
        • Innova
        • iyzico
        • Klarna
        • MARKETFLOW
        • Maverick
        • Merchant Warrior
        • MIDs
        • MojoPay
        • Mollie
        • Moonlight Payments
        • MuchBetter
        • MyCPO
        • NMI
          • NMI - useCustomerVault Configuration
        • NomuPay
          • NomuPay - Alternate Payments
          • Klarna on NomuPay
        • OpenPath
        • PagBrasil
        • Pathly
        • Pay.com
        • PAY.ON
        • Payex-GreenMoney
        • PayGate
        • Paynetworx
        • PayPal Commerce Checkout
          • PayPal Commerce Checkout (Direct API)
          • PayPal Commerce Checkout (Legacy)
          • PayPal Commerce Checkout (SDK)
          • PayPal Seamless Checkout (Form code)
          • PayPal Fastlane
        • Paysafe V2
        • Paystrax
        • PayXpert 3DS V2
        • Pixxles
        • Poynt
        • Priority Payments
        • Quaife
        • Quantum
        • QuickPay
        • Radom
        • RocketGate
        • SafeCharge
        • Sezzle
        • Skrill
        • Solid
        • Splitit
        • Square Payments
          • Square Payments V2
        • Stripe
          • Stripe - Alternate Payments
          • Klarna on Stripe
        • SurePay
        • TruCommerce
        • Trust Payments
        • TRX
        • UrPay
        • Vantiv
        • WAAVE
        • WEBPAY
        • WhiteLabel (WL) Payments
        • WithReach
        • WorldLine (Bambora)
        • Worldline V2
          • Worldline V2 - Alternate Payments
        • Worldnet
        • Worldpay
      • Advanced Transaction Routing Interface (ATRI)
        • Algorithms
        • Cascade Profiles
        • Settings and Notifications
      • Recycle Billing
      • Standard BIN Mapping
      • PrePaid BIN Mapping
      • Decline Message Mapping
      • Dynamic Descriptors
      • RDR
      • Ethoca Refunds
      • Staggered Rebills Feature
      • Basic 3DS Instructions
      • dLocal Properties
      • Zero dollar card verification
    • Reports
      • Affiliate Report
      • Cancellation Report
      • Chargeback Details Report
      • Continuity Report
      • Customer Service Report
      • Fulfillment Details
      • Key Performance Indicators - KPIs
      • Order Details
      • Order Summary
      • Projected Billing Report
      • Reserve Report
      • Retention Report
      • Transaction Details Report
      • Transaction Summary Report
      • UTM Filters
      • Customer Details Report
    • Admin Setup
      • Plugins
        • Accounting
          • QuickBooks Online Plugin
        • Affiliate Systems
          • Everflow Integration
            • Everflow
          • Trackfiliates
            • CheckoutChamp
        • Analytics and Reporting
          • Wicked Reports
        • Authentication
          • PAAY Plugin
            • Authenticating with PAAY 3DS on Landers
          • PAAY 3RI
        • Chargeback Management
          • ChargebackHelp
          • Fraud Deflect
          • Ethoca
          • Midigator
          • Optimal Alerts
        • Data Sources
          • ClickBank
          • FluidPay Account Updater
          • Gorgias
          • HubSpot
          • Re:amaze
          • ShipEngine
          • Smarty
          • Zapier
          • Zendesk
        • Debt Collection
        • Email Service Providers
          • Active Campaign Deep Integration
          • Constant Contact
          • ConvertKit
          • Email Service Provider General Set Up
          • Email Service Provider Plugins
          • InboxFirst
          • Infusionsoft/Keap
          • Klaviyo
          • Mailchimp
          • Maropost
          • Ontraport
          • Sendgrid
          • SendLane
          • TxtFlo
          • ClickSend (Data Shuttle)
        • Express Consent
          • Expressed Consent
          • Expressed Consent CRM Configuration
          • Expressed Consent Guidelines
        • FlexPay
          • FlexPay Plugin
        • Fraud Services
          • Fraud Manager
          • Kount Enterprise
          • Device Data Collector Pixel (DDC Pixel)
          • IPQS
          • Sift
          • NoFraud
        • Fulfillment Houses
          • General Fulfillment House Setup
          • AliExpress
          • CJ Dropshipping
          • ShipBob
          • Shiphero
          • ShipStation
          • mintsoft
          • Fulfillment by Amazon
          • FTP Fulfillment Option
          • Save Rack
          • DesktopShipper
          • Fulfillplex
          • Amware
          • Store Pickup
        • IVR Systems
        • List Management Services
          • Red Crane Media
          • Sociallity
        • Membership Services
          • General Membership Club Plugin Setup
          • CustomClub
          • MemberMouse
          • Circle.so Webhook Guide
          • Kajabi Webhook Guid
        • Phone Switches
          • Five9 Sales Agent Call Pop
          • ViciDial
          • Ytel
        • RMA Services
        • Sales Call Tracking Services
        • Shipping Services
          • InsureShip
          • Route
        • SMS
          • SendPlex SMS Plugin
          • Twilio SMS Setup
        • SMTP Maintenance
          • SMTP Maintenance Setup
          • Sendgrid SMTP Profile
          • Maropost SMTP Profile
          • Gmail SMTP Profile
        • Tax Services
          • Interpayments
          • Avalara Tax
            • Add Avalara Tax to a Campaign
            • Add Freight Tax to Shipping
            • Add Tax Code to Products
            • Enabling and Setting Up the Avalara Tax Plugin
            • Order Entry
          • Tax Jar
            • Add Freight Tax Code to Shipping
            • Add Tax Code to Products
            • Add TaxJar to Campaigns
            • Tax Jar Address Verification- Customer Service/ Order Entry
            • Tax Jar Support Page
        • Telehealth
          • Beluga EHR
        • Twilio SMS Setup
          • Sendgrid SMTP Profile
          • SMTP Setup
        • Upsell
          • Integrated Upsell Program
      • Create a User
      • Create an Affiliate User
      • Create An API User
      • Import
        • Import Coupons
      • Export Webhook Profiles
        • Export Webhook Field Mapping Options
        • FTP Export Profile
        • Postback Export Profiles
      • Zones
      • Blacklist
      • Whitelist
      • Event Logs
      • Test Cards
      • Horizontal Migrations
      • Enable Automatic Cancel on Refund and Void
      • Create a Sub Account
      • Fraud Protection
      • Legacy Data Import
        • Activating Sticky.io Plug In
        • PGP Encryption Procedures
      • Leads Agents
    • Frequently Asked Questions
      • Affiliate Tracking FAQs
      • Developer FAQs
      • Fulfillment FAQs
      • General CRM FAQs
      • Order Processing FAQs
      • Reporting FAQs
    • How-to articles
      • Force Bill a Purchase
      • Submit a CRM Support Ticket
    • Click-to-Cancel
  • API Documentation
    • API Documentation
      • Recommended API Flow
      • Performing API Calls
  • Policies
    • EULA
    • Privacy Policy
    • Acceptable Use Policy
    • Billing Policy
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On this page
  • Enabling MemberMouse
  • Using MemberMouse Inside the CRM
  • Locating Membership Customers
  1. Konnektive CRM
  2. Admin Setup
  3. Plugins
  4. Membership Services

MemberMouse

PreviousCustomClubNextCircle.so Webhook Guide

Last updated 8 months ago

"MemberMouse™ is an easy to use WordPress membership plugin that allows you to sell products, subscriptions and memberships, setup a password protected member's area, offer 1-click upsells and downsells, manage customers, automate customer service, track critical retention metrics and more. No matter where you're starting from, MemberMouse has the power you need to maximize revenue and get your business running like a well-oiled machine."

Enabling MemberMouse

  1. Pick the Admin section from the navigation sidebar.

  2. Go to the Plugins page (Admin->Plugins)

  3. Pick the Membership Services tab.

  4. Click on the Member Mouse tile.

  5. Click + Activate.

6. Fill in your apiUrl, apiKey, and apiSecret that you got from MemberMouse.

7. Fill in the MemberMouse membershipLevelId that you want new customers to be added to by default. If this is a paid MemberMouse membership level, then you must also check the paidMembership checkbox. Otherwise, leave the checkbox unchecked. Click Connect.

Using MemberMouse Inside the CRM

Configuring a CRM product to use MemberMouse

  1. Go to the CRM → Products section from the navigation sidebar.

2. Add a new product or Edit an existing product that you want to use MemberMouse.

3. Click the Membership Club drop-down and select MemberMouse.

4. Set the clientProductId to match a specific product bundle or membership level in MemberMouse (see below for details)

Associating a base product with a MemberMouse product bundle

This adds a product bundle to a customer's current membership level. This is the most commonly used configuration for MemberMouse membership products.

  • Set the product's clientProductId (client ID) to "BUNDLE:[bundleId]", where [bundleId] is MemberMouse's product bundle id.

Associating a base product with a paid MemberMouse membership level

This sets a member's current membership level, changing it from the default configured in the plugin configuration. This is used to move a customer from a free membership level to a paid membership level, or to otherwise upgrade their membership level.

  • Set the product's clientProductId to "MEMBERSHIP:[membershipLevelId]", where [membershipLevelId] is MemberMouse's membership level id.

Apply the MemberMouse base product to a campaign offer/upsell

  1. Go to CRM → Campaigns to create or edit a campaign

  1. Create or edit the offer/upsell which will be associated to the MemberMouse membership

Locating Membership Customers

To locate customers on your membership club, navigate to Customers → Memberships within the CRM. Here you can search for customers by using the search filters.

On the customer’s profile, click the “Clubs” tab to view/edit the customer’s memberships.