> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/reports/fulfillment-details.md).

# Fulfillment Details

*Select* **Reports >** then *click* on **Fulfillment >** then *click* **Details:**

<figure><img src="/files/JKUGx3Ct6SsHgRoCguLv" alt=""><figcaption></figcaption></figure>

*Click* the *calendar icons* to search in a specific date range:

<figure><img src="/files/X3x665ksgFduAsX2KjyI" alt=""><figcaption></figcaption></figure>

*Click* the **Fulfillment Status** area and a drop-down menu will appear:

<figure><img src="/files/wrSZJl7NpXuFAzDbOU5t" alt=""><figcaption></figcaption></figure>

* **Hold -** The amount of orders that have not been sent by the fulfillment house.
* **Pending -** The amount of orders that have been received by fulfillment.
* **Pending Shipment**: A tracking number has been assigned to the package and is ready to be picked up by the carrier
* **Shipped -** The amount of orders that have been shipped.
* **Delivered -** The customer has received the order.
* **Cancelled -** The order was canceled.
* **RMA Pending -** Fulfillment is waiting to receive the returned merchandise.
* **Returned -** The order was successfully returned to fulfillment.
* **Failed -** The order Failed to go to fulfillment.
* Once you have entered your filters, click the *green* **Go button:**

<figure><img src="/files/R2zlPSaG4k9n7asGhKjm" alt=""><figcaption></figcaption></figure>

*Select* the correct order from the list of transactions in the **Fulfillment Details** chart:

<figure><img src="/files/xGgQ4HDpzHrNf5tSh8WV" alt=""><figcaption></figcaption></figure>

## Fulfillment Details Details: <a href="#fulfillmentdetails-fulfillmentdetailsdetails" id="fulfillmentdetails-fulfillmentdetailsdetails"></a>

* **Date** : Date fulfillment was created
* **Order** : Order Id
* **Customer** : Name of Customer
* **City** : City of the Customer
* **State** : State of the Customer
* **Company** : Name of the Fulfillment House
* **Status** : The current status the order is in (pending, hold, shipped)
* **Tracking #** : Tracking # of the Fulfillment sent from fulfillment house
* **Carrier** : Postal carrier of fulfillment
* **Method** : Method utilized by postal carrier (Express/Priority/1-Day)
* **Shipped** : Date Shipped
* **Delivered** : Date Delivered
* **Items** : Offer/Upsell names of items in fulfillment