> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/admin-setup/enable-automatic-cancel-on-refund-and-void.md).

# Enable Automatic Cancel on Refund and Void

In the top right corner of **Konnektive**, open your *user menu* and select **Account**:

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<figure><img src="/files/XGcFsr9celKjfhEH1DvS" alt=""><figcaption></figcaption></figure>

*Enable* **'Automatically Cancel Agent on Void'** under **Company Information | Additional Options:**<br>

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<figure><img src="/files/HypzNOr2LagUeR8wvKfT" alt=""><figcaption></figcaption></figure>

*Auto-cancel* will trigger **Continuity and Fulfillment Cancellation** any time a transaction is refunded or voided for a Purchase.