> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/admin-setup/plugins/smtp-maintenance/smtp-setup.md).
# SMTP Maintenance Setup
Go to the **ADMIN** tab > **PLUGINS** > then select **SMTP MAINTENANCE**.
*Click* on the **GREEN +** button. (See image) to add a new mail server.
When you click on the **GREEN +** a dialogue box will appear. That is where you will fill out the credentials for the server and *click* **Create**.
Now you will be able to test your **SMTP Account** right away to make sure the credentials are correct and that it is running how it should be.
To do this you will *click* on the **Envelope** Icon.
Once the **envelope** is open it will display another window. There you will *enter* in your *email address*.
Once you've entered your email then *click* on **‘SEND TEST’**. This is going to let you know whether it was successful or not. You will see the results by scrolling down to the bottom (see image).
Note: *If it does **NOT** read **"SUCCESSFUL"**, chances are there is something wrong with the credentials.*
{% hint style="info" %}
**SMTP Port 25 Hosts**
Certain SMTP hosts may instruct to use port 25. Occasionally, the SMTP connection will be unsuccessful, even with correct setup and credentials. In that event, try using port 2525 instead.
{% endhint %}
***
### Google SMTP
{% hint style="warning" %}
Google revokes your app passwords when you change your Google Account password. To continue to use an app with your Google Account, create a new app password.
{% endhint %}
**Step 1: Enable Two-Factor Authentication (2FA)**
App Passwords are only available when **2-Step Verification** is enabled on your Google account.
1. **Go to Google Account Settings**
* Visit [myaccount.google.com](https://myaccount.google.com/).
2. **Enable 2-Step Verification**
* Navigate to **Security** from the left-hand menu.
* Under **"How you sign in to Google"**, click **2-Step Verification**.
* Follow the steps to set up 2-Step Verification using your phone number or an authenticator app.
**Step 2: Generate an App Password**
1. **Access App Passwords**
* In the **Security** section, under **"How you sign in to Google"**, look for **App Passwords**. If not available then use the ‘Search Google Account’ search bar to find it.
* If prompted, re-enter your Google account password.
2. **Generate a New App Password**
* Under **"Select the app and device you want to generate the app password for"**, choose:
* **App**: Select the app you're using (e.g., Mail).
* **Device**: Select the device you're using or choose **Custom** to enter a name.
* Click **Generate**.
3. **Copy the App Password**
* A 16-character password will appear. Copy it to use in Step 3.
* Click **Done**
**Step 3: Use the App Password in SMTP Maintenance**
Host Name: [smtp.gmail.com](http://smtp.gmail.com/)
Username:
Password: the 16-character password from Step 2
Port: 587
Use SSL: Enable
Type: STARTTLS
***
### SendGrid SMTP
**Host Name:** [smtp.sendgrid.net](http://smtp.sendgrid.net/)
**Username**: apikey (Not your actual API key- type in “apikey”)
**From Email**: the address associated with this SMTP Profile
**password**: API key from Sengrid
