Order Details

Select Reports then click Customers then click Order Details:

Enter information into any of the options in the Filters section to find the customer/orders you are looking for:

Date Range: Use the defaulted date ranges or specific dates to find the transaction. This report searches for the date that the order was created.
Campaign: Choose the Campaign the orders are in.
Campaign Category: Choose the Campaign Category the orders are in.
Product: Choose the specific Base Product on the orders that you are searching for.
Product Category: Search for orders containing base products within a specific product category.
Campaign Product: Search for orders containing a specific campaign product.
Coupon Code: Search for orders that have used a particular coupon code from your campaign
Affiliate: Search for orders who came through a specific Affiliate.
- Pub ID: Search for orders who came through a specific PublisherId under an affiliate.
- Sub ID: Search for orders who came through a specific Sub AffiliateId under an affiliate.
Call Center: Search for orders who came through a specific Call Center.
Agent: Search for orders that were placed by an Sales/Customer Service agent
Currency: Search for orders who used a specific currency.
Country: Search for orders from a specific country.
Order Status: Search for orders under a particular order status (not the purchase status of a subscription)
- All Sales: Filters to all sales that occurred, regardless of the current order status.
- Complete: Filters to all orders who were completed. (At least one product approved)
- Pending: Filters to orders waiting to be approved within Quality Assurance.
- Partial: Filters to orders where payment info was never submitted.
- Declined: Filters to orders where payment info was submitted but all products declined.
- Refunded: Filters to orders that have been refunded
- Cancelled: Filters to orders who have been cancelled (NOT cancelled purchase status)
- COD Pending: Filters to Cash On Delivery orders who have not been delivered yet.
- Complete Order with Soft-Declined Upsell: Filters to Complete orders who also had a soft-declined upsell
Order Type: Choose to search for New Sales or Recurring Sales.
Gateway: Search for orders who went against a specific Gateway.
Pay Source: Search for orders who used a specific PaySource.
3D Secure:
- Protected
- Not Protected