> For the complete documentation index, see [llms.txt](https://help.konnektive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.konnektive.com/konnektive-crm/fulfillment/upload-tracking-numbers.md).

# Upload Tracking Numbers

You can upload your tracking numbers within the Customer → Fulfillment page by using the **Import Tracking** button:

<figure><img src="/files/JjLqnnZQb1yPe01sl5J3" alt=""><figcaption></figcaption></figure>

The upload will require you to import a CSV file. This can be in the same format as the file downloaded from the Fulfillment Search page. You can accomplish this by downloading the file using the **Export CSV** button, adding the tracking numbers to the designated column (Z), and then uploading the modified file after removing any rows above the column headers.\
\
Fulfillment records must be in a **HOLD** status prior to importing the file containing the tracking numbers.

Alternatively, you can construct your own CSV file, using the following fields:

* **orderId**: The orderId displayed in Konnektive
* **clientFulfillmentId**: clientFulfillmentId assigned to the order by Konnektive (Needs the column header at least, but the data can be left empty if not on hand)
* **trackingNumber**: The tracking number for the order
* **carrier**: The shipping service provider
* **method**: The shipping method used by the carrier

Sample file which can be used to build your CSV: