Continuity Report

The Continuity Report can be found under Reports|Sales|Continuity:

This report gives you full visibility into your continuity purchases and recurring schedules. You can use this report to view report data and to make changes to rebill schedules.

• The Date Range Type filter will determine which Date value is used when evaluating the date range for continuity purchases:

  • Date Created : The date on which the Recurring Purchase was first created. This is usually the same date that the cycle 1 billing occurred on.

  • Next Bill Date : The date of the next scheduled billing cycle for a Recurring Purchase. This can be useful for viewing a breakdown of all the currently-existing subscriptions that will rebill within a certain timeframe.

  • Cancel Date : The most recent date on which the Recurring Purchase was cancelled. Recurring Purchases that have never been cancelled will not have a value saved for this date, and will usually not appear when using this date range type (Reactivations can interfere).

  • Last Decline Date : The most recent date on which a Recurring Purchase ran into a Transaction Decline during a billing cycle. Those which have never been declined will not appear.

• You can also filter your results by any of the other available filters

The graph shows your Trial, Active, Recycle, Cancelled, and Recycle Failed customers within your chosen date range

Continuity Report Details

• Date : The date the continuity was purchased

• Customer : Name of continuity customer

• City : City of Customer billing address

• State : State of Customer billing address

• Country : Country of Customer billing address

• Purchase : Title of recurring purchase

• Status : Status of the recurring Purchase

• Gateway : Gateway for the next billing Cycle

• Cycle : The Cycle of the Recurring purchase

• Interval : The number of days between transactions

• Next Bill : Billing date of the Next Recurring Purchase Cycle

• Amount : Amount to be billed on the Next Bill Date