Fraud Deflect

Proactive Fraud Management Solutions

STEP 1

Go to Admin > Plugins > Chargeback Management. Click on the Fraud Deflect tile. Click + Activate.

STEP 2

Add the Client ID from your Fraud Deflect account.

If you do not have a Fraud Deflect account, visit their website to get started.

STEP 3

2 users will be created, an API user and a Customer Service Agent. The user data will be sent to Fraud Deflect for verification. Fraud Deflect will use the 2 users for chargeback management in your Konnektive account.

If the verification is successful, the plugin will be created and you will be able to view these users. No further action is required.

The 2 users will automatically be deleted when the Fraud Deflect plugin is deleted.

Other users with the proper permissions are able to edit these Fraud Deflect users. It is generally not recommended to edit these users from the default values, but it is allowed for administrative purposes.