Adding a Gateway
Last updated
Last updated
This article will provide instructions on how to set up your gateways and gateway categories.
You will want to categorize your gateways by the corp they were acquired by. This is necessary to prevent cross-corping.
Select Gateways → Gateway List then click the green + Category button.
A pop up box will appear. Put the new category name in the field and click on the green Create Category button.
Once you create the categories, you can use the Category dropdown at the top of the gateway list to filter for a specific category.
Select Gateways → Gateway List then click the smaller green + button.
Enter the gateway information into the General Details section.
(Optional) Enter the contact information related to the Gateway in the Customer Service section.
(Recommended) Enter the gateway information into the Limits section.
Select the desired Additional Options
Select the desired Accepted Payments
Enter the gateway information into the Gateway Details section. These are all acquired by the merchant provider.
Please review all information for accuracy before creating a new gateway.
When you are finished entering your gateway information, click the green Create Gateway button.
Gateways will also have additional inputs. These inputs will be different depending on the gateway, but at least one will relate to required credentials as provided by the merchant provider. For more information on your specific gateway, please locate it in .
RDR Fee (Visa) - This is a flat rate that is charged by the gateway for each RDR refund. See for more information.
Ethoca Fee (Mastercard) - This is a flat rate that is charged by the gateway for each Ethoca refund. See for more information.
Direct Cascade Profile - (Optional) The cascade profile used to reattempt soft declined initial transactions. See for more information.
